CPB Certified Professional Biller Certification Practice Exam

What is the main purpose of Accounts Receivable Management in healthcare?

1. To manage patient scheduling and appointments

2. To assist with collections for services rendered

3. To process payments from patients directly

4. To oversee clinical treatment quality

The correct answer is: To assist with collections for services rendered

The main purpose of Accounts Receivable Management in healthcare is to assist with collections for services rendered. This function is critical because it ensures that healthcare providers receive timely and accurate payments for the services they provide. Effective Accounts Receivable Management involves tracking outstanding balances, following up with patients and insurers, and managing claims denials and rejections. By focusing on collections, healthcare organizations can maintain their financial health and operational efficiency, which ultimately enables them to provide quality healthcare services. While managing patient scheduling and appointments is important for operational flow and clinical efficiency, it does not directly relate to financial management. Processing payments from patients is a component of the broader collections process but is not the sole focus of Accounts Receivable Management. Overseeing clinical treatment quality pertains to patient care and outcomes rather than the financial aspects of healthcare delivery, which is where Accounts Receivable Management plays its crucial role.